Type in the financial institution name and walk through the wizard.Go to the Online Services tab and click the Set up Now button.Click the Edit button on the account you want to reactivate.If you have an investment account that is linked to a cash account, you need to deactivate the online services from the investment account which will automatically deactivate the linked cash account. (optional) If you do not intend to reactivate, contact your financial institution to cancel any fees they may charge for access to Quicken online services. Deactivating the account in Quicken will not normally stop the service fee.This is only recommended if you intend to deactivate an account permanently and need to contact the bank to stop any related fees. Direct Connect users: If you are deactivating a Direct Connect account, you may see an additional prompt advising you to contact your bank to cancel the Direct Connect service.Note: If you do not receive this message, additional information is available below Click Yes to the message asking if you want to disable this service.Click Deactivate next to the service you want to disable.In the Account Details window, click the Online Services tab.In the Account List, select the account for which you want to deactivate online services, and then click Edit.Select the Tools menu and select Account List.

If the steps above do not resolve the issueĭeactivate the affected accounts in the desktop program:

Re-check the accounts and click Update Accounts to sync again.

Close and re-open the Edit Account Settings window.

Uncheck the account(s) that are not syncing correctly.

Click the Gear Icon to edit your Account Settings.Try removing the account from Mobile/Web sync then syncing it again: You may receive an error message when trying to sync to Quicken Mobile or Quicken on the Web.

Quicken online banking support